Shipping Policy

We ship pan-India to serviceable pincodes. If your location is not currently serviceable, our team will contact you after you place the order to arrange an alternative or a full refund.

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed on the next business day.

Estimated delivery times after dispatch:

• Metro cities — approximately 2–5 business days.
• Other cities & towns — approximately 4–7 business days.
• Remote areas — may take longer; our team will keep you informed.

Timelines are estimates and may vary due to logistics, weather, or regional conditions.

Shipping charges, where applicable, are shown at checkout before you pay. Orders above the applicable free-shipping threshold qualify for free standard delivery. Any charges are calculated based on your delivery location and the products ordered.

Selected products include engineer-fitted setup at no extra cost. Where installation applies, our team will coordinate a suitable time with you after dispatch. Please ensure someone aged 18 or over is available to receive the delivery and installation.

Once your order is dispatched, we share tracking details via SMS and/or email. For any delivery query, please contact us with your order number.

Please inspect your package on delivery. If an item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photographs so we can arrange a replacement or refund under our Return & Refund Policy.

While we work to meet the estimates above, delays can occasionally occur due to factors beyond our control. We will proactively update you if your delivery is significantly delayed.